Director of Clinic Operations

Under the direction of the Sr. Vice President and COO, the Director of Clinic Operations provides senior operational leadership for the day-to-day performance of clinic operations across the health center. This role is accountable for ensuring clinics operate reliably, efficiently, and in alignment with organizational standards, policies, and financial expectations.

The Director of Clinic Operations leads clinic management teams, oversees frontline operational performance, and drives consistency in staffing, flow, communication, and execution. This leader partners closely with peer department leaders to standardize processes, monitor KPIs, and resolve operational issues in real time, ensuring a high-quality experience for patients and staff while supporting sustainable clinic performance.