Job description
亮点 / Highlights: Focus on quality control and data-driven target management. You will be responsible for indicator tracking, problem analysis and professional report making, gaining solid experience in operations quality and compliance. The role values logic and detail, with stable environment and clear growth.
岗位职责 / Duties:
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Monitor the implementation of SOP, SLA, and quality inspection checklists to ensure business operations meet required standards and quality.
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Conduct daily data tracking, collation and statistics on business objectives, process compliance, and execution quality.
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Analyze whether business operations align with established strategies and plans, and identify deviations and problems.
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Locate non-compliance issues, conduct root cause analysis, and form structured problem lists.
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Promote rectification and optimization according to the strategies set by the supervisor, and follow up on implementation results.
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Regularly produce professional reports on compliance, quality, and target achievement.
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Complete other target tracking, quality control and data analysis tasks assigned by the supervisor.