Sales and Marketing Executive (Industrial Park) - Penang

· Be stationed at the sales gallery as part of regular duties, and attend to all sales enquiries promptly via walk-ins, phone calls, emails, or social media to ensure a professional and timely response.

• Oversee the upkeep of the sales gallery, mock-up unit, and scale model to maintain excellent presentation standards.
• To assist on planning Sales & Marketing schedule and activities of the company.
• To assist on compiling budgetary cost of Sales & Marketing activities and products for launching.
• To carry out necessary Sales & Marketing activities as planned/ instructed within the timeframe stipulated.
• To participate in any Sales & Marketing activities including group visits, presentations, networking sessions, sales talk, roadshows/ trade mission, etc.
• To liaise with vendors/ external parties of their services provided, quotations and jobs delivery on timely manner.
• To keep track on all necessary stocks records and to update if new order/ placement is needed on timely/ weekly basis.
• To update of all walk-in/ phone calls/ mail enquiries on enquiries report and to follow up on timeline manner.
• To keep track on company website info to be updated on timely manner and monitor enquiry mail receiving inbox on daily basis.
• To prepare necessary sales brochures/ goodie bags for any visitors and to provide relevant sales & marketing services i.e. products presentation, site tour, etc, base on the enquiries made.
• To assist on marketing activities and sales enquiries in order to avoid any disruptions or slow responses on any problems raised/ enquiries made.
• To assist on compilation of necessary sales & marketing documentations for internal use/ external proposal purposes.
• To monitor & follow up project progress, progress billing and payment collection status and inform head of department if any urgency arises.
• To assist on attending customers’ request, compiling and reporting feedback during project implementation, handling over process and after completion of the project.
• To proceed on inspection and handing over of the completed units together with project/ contract department and customers.
• To monitor on defect works done status and put into records for both internal and customers’ safe references.
• To assist & compile summaries of market survey, sales report, marketing report and enquiries report to head of department.
• To monitor all matters concerning sales & marketing activities/ KPIs and compliance with the ISO standards. To perform ad-hoc tasks as assigned by the head of department/ management.

Requirements

Bachelor's Degree in Marketing, Business Administration, Retail Management, or a related discipline. Minimum 2 years of experience in industrial park, property or related field. Excellent command of English and Mandarin, both written and spoken. Proficient in Microsoft Office and digital marketing tools. Commercially minded with strong customer relationship management skills.