Job description
亮点 / Highlights: -Your Career Growth Engine -Direct contribution to market expansion in LATAM
岗位职责 / Duties: -Design partner capacity&experience KPI model to effectively drive partners toward achieving platform delivery targets, ensuring customer delivery experience and delivery efficiency. -Continuously analyze and monitor partners' performance, optimizing KPI model based on platform requirements. -Collaborate with relevant teams to conduct regular interviews and surveys with partners, based on partner assessment targets and partner operational capabilities, develop operational guidance scheme for artners, and contribute to achieving platform delievery experience goals.
-设计3PL运力&体验考核方案，有效牵引商达成平台履约目标要求，保障用户履约配送体验； -持续分析和监控商履约体验考核表现，结合平台履约体验要求，优化考核方案。 -联动相关团队定期进行商访谈调研，基于商考核目标要求和商运营能力情况，输出商运营指导策略，助推平台履约体验目标达成。