Accounts Telecaller (Invoice Follow-up)

Key Responsibilities

Follow up with clients regarding outstanding invoices and pending payments. Contact customers via phone, email, and WhatsApp for payment reminders. Maintain payment follow-up records and update collection status. Coordinate with the Accounts team for invoice reconciliation. Resolve basic invoice and payment-related queries.

Escalate overdue accounts where necessary. Prepare daily and weekly follow-up reports. Maintain professional communication with clients.

Requirements

Mandatory Requirements Good communication skills in English and Hindi. Basic knowledge of invoicing and payment follow-up. Proficiency in MS Office, especially Excel. Strong follow-up and negotiation skills. Professional telephone etiquette. Good documentation and record-keeping skills. Desired Skills Customer-focused approach.

Attention to detail. Good organizational skills. Positive attitude. Ability to work independently and in a team.

Benefits

Benefits Fixed salary of ₹20,000–₹25,000 per month. Professional training. Career growth opportunities. Stable and collaborative work environment.