Job description
Job Title: Service. Now Developer Location: Experience Required: 2–5 years Job Summary We are seeking a skilled and motivated Service. Now Developer to design, develop, and implement solutions on the Service. Now platform. The ideal candidate will have strong technical expertise in Service. Now development, a good understanding of ITSM processes, and experience integrating Service.
Now with external systems.
Key Responsibilities
Design and develop Service. Now applications and modules including: ITSM (Incident, Problem, Change) ITOM / Discovery (good to have) HRSD / CSM (good to have) SPM/ GRC (good to have) Customize Service. Now workflows, UI policies, business rules, client scripts, and UI actions Develop and maintain Service Catalog items, record producers, and workflows Implement integrations using REST/SOAP APIs with external systems (e.
g., SAP, third-party tools) Work on Service. Now scripting including: Glide API Script Includes Flow Designer Create and manage update sets, ensure proper deployment across environments Collaborate with stakeholders to gather requirements and translate them into technical solutions Perform unit testing, debugging, and troubleshooting Maintain platform performance, security, and scalability Provide support and enhancements for existing Service.
Now implementations Required Skills & Qualifications Hands-on experience with Service. Now platform development Strong knowledge of: JavaScript Service. Now scripting (Business Rules, Client Scripts, Script Includes) Experience with Service. Now modules such as: ITSM (mandatory) ITOM / HRSD / CSM/ SPM/ GRC (preferred) Experience in integrations using REST/SOAP APIs Familiarity with Service.
Now Flow Designer and Integration. Hub Understanding of Agile/Scrum methodologies Good problem-solving and analytical skills Preferred Qualifications Service. Now Certified System Administrator (CSA) Service. Now Certified Application Developer (CAD) Service. Now CIS – Data foundation and CSDM Service. Now CIS – ITOM/ HRSD/ CSM/ Sec.
Ops/ GRC Experience with: Service. Now FSM / Sec. Ops / GRC (good to have) Performance Analytics and Reporting CMDB and Discovery Exposure to cloud platforms (AWS, Azure) is a plus Soft Skills Strong communication and stakeholder management Ability to work independently and in a team environment Proactive mindset and attention to detail Nice to Have Experience working in offshore/onshore delivery models Exposure to tools like Jira, Azure DevOps, POSTMAN