Job description
The Front Desk Specialist serves as the primary point of contact for guests, delivering an exceptional experience from check-in through check-out. This role manages folio transactions, completes daily reports, and supports the Marketing Face-to-Face team by assisting owners and guests who require additional information or help with room assignments.
The Specialist also serves as a technical and service resource for the business center and resort Wi-Fi, helping ensure positive first and last impressions.