Operations Supervisor

Aimé Leon Dore is looking for an Operations Supervisor** **to join our team in Los Angeles, reporting directly to the Store Manager at our LA Flagship. This position will be responsible for supporting our day-to-day business operations of inventory management, retail operations, logistics, and sales operations. The ideal candidate has a keen attention to detail, strong sense of urgency, and ability to balance between multiple functions in a fast-paced environment.

Duties & Responsibilities

• Inventory Management: Work closely with Planning team on execution of retail replenishments and send backs, along with ensuring inventory accuracy across LA Flagship and LA Cafe

• Material management across all retail teams for selling materials and cafe disposables which includes ordering and flagging low materials to proper cross functional departments.

• Examine all inventory levels throughout the store to ensure product quantity levels are maintained.

• Owns inventory adjustments / accuracy across LA Retail and LA Cafe

• Operations: Support all retail team requests, prepare teams for launches, perform inventory cycle counts, repairs, and maintain communication between HQ and retail.

• Ensure proper understanding and execution of all Aimé Leon Dore policies and procedures.

• Work with the Store Manager to ensure proper staffing for the day to day BOH operations and planning ahead for operational preparation.

• Implement and maintain efficient opening and closing procedures

• Support any store maintenance and seasonal retail changes.

• Consistently reach and aim to exceed all KPIs

• *Warehouse Communication / Logistics: *Maintain communications with our west coast warehouse and ensure replenishments are packed and shipped within SLA.

• Set up pick up and delivery for shipments as necessary.

• Receive delivery as necessary.

• Retail Training / Continuous Improvement

• Exhibit a high degree of professional maturity and lead by example

• Create team spirit and cultivate an environment where team members are recognized as valued contributors to the overall success of the flagship

• Create SOP documents for (receiving, cycle counts etc)

• Onboard and train new and existing team members on SOPs, best practices and new practices.

• Provide direction to back of house teams on day-to-day operations, bin organization, and planning of inbound products.

• Establish clear expectations for BOH team members ensuring all team members are anticipatory to BOH needs, actioning on responsibilities, and effectively communicating.

Qualifications

• 2-3 + year’s experience in retail, and/or operations
• Prior experience working on a growing team
• Proficient in Microsoft Suite
• Must be anticipatory and take initiative on task management across departments
• Ability to take ownership on all duties and responsibilities
• Must be organized an illustrate keen attention to detail

Salary Range: $24.50 - $26.50 per hour

Aimé Leon Dore is from Queens, NY. With a strong focus on simple yet powerful design, we are driven to create timeless work by portraying an aesthetic that is uniquely our own.