Job description
Are you passionate about championing customer outcomes and creating exceptional experiences? As a Seasonal Enrollment Specialist Lead, you will serve as an experienced resource for the Enrollment Specialist team during the busy enrollment season. This role is not a people management position; instead, it is designed for a highly skilled specialist who can support day-to-day enrollment work, answer questions, assist with complex situations, and help reinforce processes in a fast-paced, in-office environment.
In this role, you will use your enrollment knowledge, communication skills, attention to detail, and problem-solving abilities to support successful outcomes for employees, clients, brokers, insurance carriers, and internal teams.