Job description
We are seeking a highly motivated and enthusiastic person to join our Ed. Tech company.The primary responsibility will be to make outbound calls to prospective students and parents, and provide them with information about our educational courses and programs. The ideal candidate should have excellent communication skills, a friendly and confident demeanor, and a passion for helping people achieve their academic goals.
Key Responsibilities
● Connect to prospective students and parents and provide them with information about our educational courses and programs ● Counselling students and fees collections ● Follow up on leads generated through online inquiries, marketing campaigns, and other sources ● Address any queries or concerns that the customers may have about our courses, pricing, and other related topics ● Identify opportunities for cross-selling and up-selling our courses and programs ● Maintain accurate and up-to-date records of customer interactions, feedback, and sales data ● Collaborate with the marketing and sales teams to develop effective strategies for lead generation and customer acquisition Requirements ● Experience in edtech Industry ● Good communication and interpersonal skills, with a friendly and confident demeanor ● Strong sales and negotiation skills, with the ability to persuade customers to buy our courses ● Ability to multitask and manage time effectively