EUC Engineer - Contract - Adelaide

Urgent requirement of EUC Engineer

• Contract
• Adelaide Requirements Key Responsibilities: Provide first and second-level onsite support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Install, configure, and upgrade IT equipment and software per company standards. Manage user account creation, password resets, and access rights in Active Directory/O365. Maintain and support AV/conference room equipment and provide hands-on support for meetings. Liaise with remote support teams and vendors for escalations and hardware replacements. Maintain asset inventory and ensure equipment lifecycle management (procurement, imaging, disposal). Support onboarding and offboarding processes by preparing and recovering user devices. Document incidents, requests, and resolutions in the ITSM system. Ensure compliance with IT policies and security protocols. Required Qualifications & Skills : Degree in Computer Science, IT, or related field. 4–8 years of experience in an onsite EUC or desktop support role. Strong troubleshooting skills in Windows 10/11, Microsoft Office 365, and general desktop environments. Hands-on experience with Active Directory, SCCM/Intune, and BMC Helix (or similar ITSM tool). Knowledge of networking fundamentals (LAN/WAN, TCP/IP, VPN). Experience supporting hardware from vendors like Dell, HP, Lenovo. Familiarity with remote support tools and mobile device management. Duration: 6 Months and possible extension Eligibility: Australian/NZ Citizens/PR Holders only Email: jobs@hasthasolutions.com