Customer Relationship Executive & Sales Coordinator

Job Summary

We are seeking a proactive professional to manage client relationships and coordinate sales activities for our Facility Management and Property Management services. The role involves handling client communication, supporting contract execution, and ensuring smooth service delivery.

Key Responsibilities

Customer Relationship Management: Act as a single point of contact for apartment associations and property clients Handle client queries, complaints, and service requests Ensure timely coordination with operations and maintenance teams Maintain strong client relationships and ensure service satisfaction Monitor contract renewals and client retention Sales Coordination: Support the marketing team with follow-ups and documentation Prepare proposals, quotations, and service agreements Coordinate site visits and meetings Maintain CRM records and sales reports Assist in billing and payment follow-ups Requirements Required Skills: Strong communication and interpersonal skills Experience in Real Estate / Facility Management preferred CRM knowledge and documentation handling Good coordination and multitasking ability Proficiency in MS Office / Google Sheets Experience Required: 2–7 years in CRM / Sales Coordination / Real Estate / Facility Management Benefits Salary: 30000 + Performance-based Incentives