cquail

Middle Office Team Leader

cquail

Moka, Moka, MauritiusFull timePosted May 15, 2026

Job description

Main duties would be: Leadership & Team Management Lead, mentor, and develop the Middle Office team to ensure productivity, engagement, and continuous skills development. Plan and allocate work effectively to meet departmental SLAs and KPIs. Conduct performance reviews and provide coaching, guidance, and constructive feedback.

Embed organisational values, promoting accountability, collaboration, integrity, and excellence. Operational Management Oversee the maintenance of share registers, statutory records, and company particulars across all client entities. Ensure timely execution of updates to client structures across jurisdictions. Supervise updates related to companies, trusts, foundations, and partnerships.

Review and validate static data creation such as loan cards, asset cards, and onboarding/offboarding workflows. Regulatory Oversight Ensure accuracy and timely submission of regulatory reports including ROE and Beneficial Ownership. Oversee LEI management including requests, renewals, and closures. Act as the point of escalation for complex compliance matters.

Partner with Legal and Compliance teams to manage regulatory changes and internal controls. Process Improvement & Governance Identify and implement process improvements to enhance accuracy, efficiency, and risk mitigation. Lead or support cross-functional projects, system enhancements, and audit reviews. Ensure SOPs are updated and that staff follow documented processes.

Monitor operational risks and implement corrective actions when gaps are identified. Stakeholder & Relationship Management Serve as the primary liaison between Middle Office and internal stakeholders. Provide updates, reports, and insights to senior leadership when required. Support internal and external audits as needed.

Requirements

Relevant degree or professional qualification would be an advantage Has a minimum of 5 years practical experience in the offshore financial services industry Good command of business English Solid knowledge of fund structuring and administration experience built up within similar high net worth clients environment Excellent interpersonal and communication skill A strong client care/service orientation Kindly consider your application unsuccessful should you not be contacted within 7 working days