Job description
The Application Support Engineer serves as a tier 2 technical resource for ODW Logistics’ Transportation Management System (TMS). This role investigates and resolves production issues escalated from tier 1 support, performs data analysis and corrections using SQL, monitors application health, and ensures the stability and reliability of the TMS platform.
The position is primarily reactive and investigative, requiring strong troubleshooting skills, attention to detail, and the ability to work across a modular monorepo of backend services and a modern web frontend that powers freight operations.