DBS Bank

Customer Segment Manager, AVP~VP, CBG

DBS Bank

ShanghaiFull timePosted Aug 3, 2026

Job description

Principal Responsibilities

  • Develop differentiated value proposition in accordance to the Wealth Continuum framework and implement key strategies for HNW customer segments
  • Conceptualize key initiatives to drive HNW customer acquisition in line with business goals
  • Digital expertise on marketing and campaign/event by leverage on resourceful eco-partner channel for biz driven
  • Improve collaboration with other business units and cross-market team to leverage synergies on key areas of customer acquisition and value proposition enhancement
  • Conceptualize, develop and implement partnership programs to augment wealth value proposition and positioning vs competitors
  • Analyze portfolio data and formulate strategies across customer segments to improve customer quality and loyalty
  • Roll out strategic projects with AI, digital tool and data science to uplift HNW customer experience to drive biz result.

Education

and Relevant Experience

  • Fruitful customer segmentation and marketing experience for HNW customers with resourceful eco-partner channel
  • Strategic thinker with ability to integrate acquisition efforts with key strategies
  • Strong biz planner and project management ability to implement initiatives from both onshore and regional.
  • AI, data and digital experience with creativity.
  • Strong analytical skills to drive portfolio actions and profitability
  • Excellent communication both in EN & CN and presentation skill.
  • Ability to embrace change and be customer centric with risk control mindset. Location: PRC
  • Shanghai Job: COO Office/Business Mgt & Support Schedule: Regular Employee Status: Full time