Job description
- Support and follow sales and ensure target achievements for Hermès Horloger Prepare strategic account plan and sales plan to maximize sales growth for existing key accounts Follow up products performances Provides analysis and assessments per point of sales (POS) and per customers & identify growth levers Set up, coordinate, maximize the promotional activities in POS Prepare shop opening /refit Maximize sales at all level seizing & creating opportunities
- Build up strong relationship with clients and store staff Liaison between Stores and Commercial Establish a relationship of trust with Hermès local teams and stores staff Be fully integrated, actively engaged and proactive with local team Maximize sales during institutional Hermès local event Provide product including catalogues, communication and training material for store staff Support CRM data analysis and clientele development strategy
- Animate store and implement Education & Service strategy for Hermès Horloger Participate to motivate the sales team to reach their objectives Share stores' and national watch' performances with watch sales team and work together on upgraded actions Support with VM in coordination with VM team Evaluate sales associates watches knowledge, identify needs & set up a strong training development plan to improve sales and service Conduct market analysis
- Watch Training implementation and follow up Taking planning and execution aligned with watch strategy Conduct LMH training for stores Ensures that training materials and programs are current, accurate, and effective Develop and implement training programs based on markets’ needs Requirements & Capabilities: Bachelors Degree preferably in Business, Merchandising or other related field A minimum of 3-5 years applicable business development experience in retail / fashion / watch & jewelry industry Proactive to seize opportunities and bring new ideas. Cool head to successfully face doubts and failures of a métier requiring strong innovative initiatives Able to develop and maintain collaborative relationships and foster teamwork with multiple levels/departments/countries. Retail oriented. Proactive, eager to success with a can-do attitude Fluent in English and Chinese Excellent interpersonal, negotiation, organizational and analytical skills Proficient in Microsoft Office is required, especially in Excel and Powerpoint Watches sensibility is a plus – fashion sensibility required otherwise Able to travel as required