Job description
Where IT Support Meets Innovation—Build, Automate, and Shape the Future of Tech. Job Overview We are seeking a proactive IT Specialist with a strong interest in emerging technologies, particularly AI. This role blends technical support with hands-on involvement in automation and AI-driven development. It is ideal for someone eager to expand their skills in building tools, integrating systems, and contributing to tech innovation within a fast-moving environment.
Key Responsibilities
Develop and maintain AI and automation projects, including chatbots, internal tools, and web applications. Work with the IT Manager and cross-functional teams to identify and automate manual processes. Assist with backend development and system integration through APIs, databases, and application linkages. Support dashboards and knowledge systems using Java, PHP, HTML, CSS, and JavaScript.
Participate in testing, deployment, and documentation for new tools and systems. Troubleshoot software, hardware, and system issues using strong problem-solving skills. Provide general IT support, including workstation setup, software installations, and basic network troubleshooting. Maintain thorough documentation of automation flows, development work, and IT procedures.
Stay updated on new AI technologies and propose ideas for innovation and efficiency.
Requirements
Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field. 1–2 years of experience in IT support or development Working knowledge of Java, PHP, HTML, CSS, and JavaScript. Familiarity with MySQL/PostgreSQL and API integration. Interest or experience in AI tools, chatbots, or automation frameworks.
Good understanding of networks, troubleshooting, and system administration. Strong analytical thinking, documentation skills, and eagerness to learn.
Preferred Skills
Experience with Git/GitHub. Exposure to frameworks such as React, Laravel, Spring Boot, or Node.js. Basic understanding of cloud platforms (AWS, Azure, Google Cloud). Interest in machine learning, prompt engineering, or chatbot development tools.
Benefits
Why Join Us? Healthy, supportive, and conducive work environment (Great Place to Work™ Certified for five consecutive years!) Work with an innovative company delivering cutting-edge solutions across multiple industries Lead a team in a fast-paced, high-growth environment Competitive salary with opportunities for career advancement Collaborative, forward-thinking work culture 21 leave credits plus all client-based holidays HMO coverage with dependent benefits Exposure to world-class leadership from both local and international supervisors Ready to take your career to the next level?
Apply now!