Job description
Service Cloud Sr QA with automation Service Cloud QA with automation:
- 6+ years of hands-on experience in both manual and automated testing, with a strong preference for experience using AccelQ on Salesforce and SAP platforms. Any automation tool is also fine.
- Proven expertise in Salesforce, particularly within the Service Cloud module. •Strong understanding of Salesforce Security Model: o. Profiles, Permission Sets, Roles, OWD Settings, and Sharing Rules.
- Proficient in writing complex SOQL and SQL queries for data validation and backend testing.
- Extensive experience in designing and developing robust, reusable automated test scripts for Salesforce environments.
- Highly skilled at early issue detection, with a deep understanding of backend configurations, process flows, and validation rules.
- Excellent communication and team collaboration skills required
- Must have worked in agile projects and have used Jira or any other ALM tools for SDLC