Job description
Customer Service Representative Location: Boynton Beach, FL (Onsite) Salary: $45,000 – $55,000/year (DOE + performance) Schedule: Full-time | Monday–Friday | Day Shift | No Weekends Hours: Shifts scheduled between 9:00 AM and 9:00 PM (8-hour shifts with a 1-hour lunch break) About the Role: We’re looking for a customer-focused, detail-oriented professional who enjoys helping people and delivering premium service.
In this role, you’ll support customers of a well-established luxury brand, ensuring every interaction is smooth, helpful, and memorable. What You’ll Do: Deliver exceptional customer support via phone in a professional and friendly manner. Assist customers with inquiries related to high-end luxury products. Accurately document and manage interactions using CRM systems.
Collaborate with team members via Slack and Google Workspace. Focus on problem-solving and creating a positive customer experience. What We’re Looking For: Strong communication skills (written and verbal English). A genuine passion for customer service and helping others. Ability to stay organized and multitask in a fast-paced environment.
Experience with CRM tools, Slack, or Google Workspace is a plus. Why Join Us? Established & Growing Company – Over 35 years in business. Reputable Luxury Brand – 3,000+ 5-star Trustpilot reviews. Career Growth Opportunities – We promote from within. Supportive Team Culture – Collaboration and respect are at our core.
Compensation
& Benefits: Paid Time Off: 5 vacation days (after 1 year) + paid federal holidays. 401(k): Eligibility after 6 months. Health Insurance: Company contribution included.