Window, Door & Exterior Service/ Measure Tech

Built for Professionals. Designed for Problem Solvers. At Universal Windows Direct of Manchester, we're not looking for someone to simply take measurements or complete service calls. We're looking for a professional who takes ownership, solves problems, communicates well with homeowners, and takes pride in doing things the right way.

This is not an entry-level position. If you have extensive experience with windows, doors, exterior remodeling, service work, troubleshooting, and field problem-solving, and you're looking for a company that values craftsmanship, accountability, and customer experience, we want to talk with you. Is This You? You take pride in your work and stand behind it.

You believe details matter. You enjoy solving problems others can't. You communicate professionally with homeowners and coworkers. You take ownership instead of making excuses. You are dependable, accountable, and solutions-oriented. You understand that customer experience is just as important as technical expertise. You can confidently assess job-site conditions and identify potential issues before they become problems.

You have experience with windows and doors and understand how they interact with siding, roofing, trim, flashing, and water management systems. You want to be part of a growing company where your experience and contributions matter. If that sounds like you, keep reading.

What You'll Do

Perform accurate field measurements for replacement windows and doors Verify job-site conditions and ensure projects are installation-ready Troubleshoot field issues and develop practical solutions Complete service work for windows, doors, siding, roofing, and exterior remodeling projects Perform light installation projects, including entry doors, sliding glass doors, and smaller window installation projects Diagnose water intrusion, flashing, trim, siding, and roofing-related concerns Assist with warehouse organization and material management Communicate clearly with homeowners, installers, subcontractors, production, and office staff Maintain accurate documentation within company systems Deliver a professional, white-glove customer experience at every interaction Identify additional project opportunities and service needs when appropriate Requirements What We're Looking For Required 5+ years of experience in window and door installation, service, or measuring Strong understanding of replacement window and door installation methods Proven troubleshooting and problem-solving abilities Excellent attention to detail Strong communication and organizational skills Clean driver's license Ability to pass a background check Ability to work independently while remaining a strong team player Preferred Experience with roofing, siding, trim, flashing, and exterior remodeling Experience diagnosing water intrusion and building envelope issues Measure Tech experience Familiarity with CRM software and Microsoft Office Experience working directly with homeowners in a service environment Benefits Benefits: 401(k) Employee discount Health insurance Paid time off Referral program Compensation Package: Bonus opportunities Commission pay Hourly pay Overtime pay Profit sharing