Job description
The IT Support Engineer, located in Boston, supports a fast-growing global organization of 300+ employees. This role reports to the US IT Support Manager and collaborates closely with the Team Lead based in London as part of a globally aligned IT User Support function. The IT Support Engineer will provide exceptional technical support to employees worldwide, covering desktop support, vendor coordination, and project work such as software rollouts and process automation.
As our company continues to scale, we seek someone who is motivated, adaptable, and proactive, a hands-on technical leader who brings a customer service mindset to IT support and thrives in a fast-paced, ever-changing entrepreneurial environment.