Job description
Main Tasks:
- Provide high quality after-sales service to hospitals and private clinics
- Handle technical inquiries, provide instrument installation, maintenance, troubleshooting and repair
- Effective internal and external communication
- Handling of service quotation, service contracts and collect service AR.
- Set up and utilize CRM and SAP for MED service team
- Proactive attitude and problem solver
- Excellent communication skills, Fluent in English
- Able to work under pressure and in a team
- Familiar with optical systems
- Familiar with TCP/IP connection, PC, server, database backup and restore
- Comprehensive knowledge of Microsoft Windows, Antivirus protection, and other Windows based tools.
- Willingness to travel internationally (Regular training will take place in Germany, USA and China).
- Demonstrated excellent leadership and management skills Your ZEISS Recruiting Team