Job description
Interacts with Sales and Service customers to define and finalize routine to moderately complex life benefits in compliance with state and federal mandates. Processes and sets up new group life and disability insurance cases. Prepares and audits group policy and certificate documents. Coordinates with membership billing department to ensure life premium rating and benefit parameters are set up accurately and billing is accurate.
Responds to inquiries from customers and consults with marketing and underwriting to identify product specifications and requirements.