Job description
Who We Are At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member. Our Legacy Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care.
With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day. Our Values Our core values— Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE) —guide every interaction and decision.
We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission. Your Career With Us Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact. Excellence. Every person. Every time. The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verify patient pertinent demographic, pertinent historical medical records from a referral source, and financial data prior to, or during each patient visit.
Obtain copies of relevant documents, most recent insurance cards and where applicable, verify eligibility of insurance and obtain authorization for services as necessary. Collect required payments or make necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patients, manage cash drawers according to established protocols, post cash to patient’s accounts, and manage patient responsible account balances at the time of service.
These and additional duties as assigned will be performed in a courteous and professional manner. Collaborative interaction with patients, physicians, other staff members and management, excellent customer service and accurate processing of all front-end functions are integral to the success of this individual. JOB REQUIREMENTS EDUCATION: Completion of a high school diploma.
College level courses preferred. EXPERIENCE: Relevant front-desk and customer related experience, preferably within a physician practice. SKILLS: Working knowledge of medical software programs and PC skills. Experience with Epic a plus. General knowledge of medical procedural coding (CPT/ICD10) preferred. Must possess excellent customer service skills; good written and verbal communication skills, and the ability to work in a team environment.
Proficient at typing for data entry into EMR. CPR/BLS preferred by some practices; if preferred must have current