COSCO Shipping

VIP Supervisor (Reefer)

COSCO Shipping

Houston, TXPosted May 2, 2026

Job description

Responsibilities

Assist the AGM to monitor Reefer staff and ensure all established SOPs are followed. Assist the AGM to monitor Reefer staff and ensure all established SOPs are followed. Serve as direct report for the Reefer staff and provide training, guidance with daily tasks Serve as direct report for the Reefer staff and provide training, guidance with daily tasks Serve as first escalation point for customers requiring additional assistance beyond that of the coordinator. Serve as first escalation point for customers requiring additional assistance beyond that of the coordinator. Assist the AGM in various reporting and other support roles to help manage the Reefer department Assist the AGM in various reporting and other support roles to help manage the Reefer department Serve an active role w/ coordinators to support daily tasks as assigned/required Serve an active role w/ coordinators to support daily tasks as assigned/required

Requirements

Experienced in ocean export and handling key accounts Experienced in ocean export and handling key accounts Possess aptitude in managerial responsibilities Possess aptitude in managerial responsibilities Organized, self motivated Organized, self motivated