$105,000*/ Annually - General Manager - Dave's Hot Chicken Portland, OR Area
Job description
Location: Portland, OR Salary: $105,000 ($80,000 annually + Up to $25,000 in bonuses)*
About Us: At Dave's Hot Chicken, we're not just serving up mouthwatering chicken; we’re building a community of passionate people who love flavor, fun, and a fast-paced environment. We’re expanding quickly and looking for a dynamic, experienced, and driven General Manager to lead our team and take our restaurant to the next level!
Position Overview: The General Manager is responsible for overseeing the day-to-day operations of our restaurant, ensuring a high standard of food quality, customer service, and team performance. As the GM, you will play a key role in fostering a positive, collaborative work culture, driving sales, and ensuring operational excellence. This is a leadership position that requires strong business acumen, excellent communication skills, and the ability to thrive in a fast-paced environment.
Responsibilities:
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Lead, motivate, and develop a team of managers and staff to achieve operational goals and exceed customer expectations.
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Oversee daily operations, including inventory, staffing, customer service, and food safety.
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Drive sales through effective marketing, promotions, and community engagement.
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Manage the P&L, ensuring profitability while maintaining operational efficiency.
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Develop and execute strategies to improve customer satisfaction and retention.
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Ensure compliance with health, safety, and company standards at all times.
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Handle employee performance, training, and development, fostering a positive and high-performance work environment.
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Resolve customer complaints and issues promptly and professionally.
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Monitor and maintain restaurant budget, controlling labor and food costs.
Qualifications:
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2+ years of experience in restaurant management, preferably in a fast-casual or QSR (Quick Service Restaurant) environment.
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Must be at least 18 years of age.
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Proven track record of managing teams and driving operational success.
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Strong leadership, organizational, and problem-solving skills.
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Excellent communication and interpersonal skills.
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Ability to work flexible hours, including nights, weekends, and holidays.
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Knowledge of food safety standards and operational procedures.
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Strong financial acumen, with the ability to manage budgets, labor, and food costs.
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Passion for food, hospitality, and creating an outstanding customer experience.
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Spanish bilingual a plus
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Basic computer knowledge.
Benefits:
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Competitive salary of $105,000* ($80,000 annually, plus performance-based bonuses (Up to $25,000))
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Paid time off and holiday pay.
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Comprehensive health benefits, including medical, dental, and vision.
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Employee discounts on delicious Dave's Hot Chicken!
If you’re ready to join a fast-growing, exciting brand and lead a passionate team to success, apply today to be a part of the Dave's Hot Chicken family!