Co-op, Passenger Facilitation (Spring 2027)

How you'll help us Keep Climbing (overview & key responsibilities) The Passenger Facilitation Co-op will help: + Provide process engineering and internal consulting services + Participate in data collection efforts for projects that impact cross-functional departments + Measure and analyze current the TSA and Customs and Border Protection wait time performance + Identify and implement improvements to existing processes to increase efficiency, productivity, and performance + Recommend ideas for new ways to provide optimal customer experience + Evaluate impact of proposed operational changes + Write and manage various data queries using VBA and SQL + Practice safety conscious behaviors in all operational processes and procedures Successful candidates will have the opportunity to learn from an Industrial Engineer as well as a team with diverse backgrounds through mentorship, professional development, knowledge sharing, and exposure to industry best practices.

Additionally, co-ops will apply academic concepts in real-world settings including, statistical analysis, process flow analysis, modeling, and database management. What you need to succeed (minimum qualifications) + Must be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution.

• At least a 3.0 GPA on a 4-point scale. + Must be available to work on a full-time basis for 3 alternating semesters: Spring 2027, Fall 2027, and Summer 2028. + This position requires student to work for 3 alternating semesters. Student cannot actively take any courses (inclusive of online or in-person) and work as a Co-op/Intern at the same time, which may delay graduation by 1-2 semesters.

• Must be able to work onsite in our Atlanta, GA office for the duration of the Co-op. + Must have a strong knowledge of Microsoft Excel, SQL and data collection methodologies. + Self-sufficient and complete assignments with minimal supervision. + Detail oriented and perform well under pressure. + Eager to accept responsibility and create value-added projects.

• Demonstrate flexibility in a fast-paced environment. + Demonstrate a professional demeanor when interacting with all levels of the organization. + Must be willing to travel for business up to 10% of the time (domestic and/or international). + Exhibit strong written and verbal communication skills. + Working as a Co-op/Intern does not guarantee a full-time opportunity at Delta Air Lines upon graduation.

This position is intended to provide educational and professional work experience to prepare the student for the workforce. + Consistently prioritizes safety and security of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Preferred majors in Industrial Engineering or related field Benefits and Perks to Help You Keep Climbing Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans.

If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here