Job description
Job Title: OTC Analyst (D2C) Industry: Retail / D2C E-commerce Location: 2nd & 4th Floor, UMIYA Emporium, 97-99, Hosur Road, Opposite The Nexus Mall, Tavarekere, Adugodi, Bengaluru, Karnataka – 560029 Employment Type: 3–4 Months Contract (Extendable) Experience: CA: 2–3 Years | B.Com: 8–10 Years | Semi-CA: Relevant Experience Work Mode: Work From Office (WFO) Working Days: 5 Days Shift: 10:00 AM – 7:00 PM Joining: Immediate to 30 Days Preferred SAP Experience: Preferred Communication Skills: Good communication skills are mandatory.
Key Responsibilities
- Manage the complete Order-to-Cash (O2C) process, ensuring timely billing, collections, and cash application.
- Handle end-to-end Accounts Receivable (AR) operations, including customer reconciliations and aging analysis.
- Monitor outstanding receivables and drive timely collections to improve cash flow.
- Perform AR reconciliations for customers, marketplaces, and payment gateways (PG).
- Ensure accurate GST compliance related to receivables and collections.
- Coordinate with Sales, Finance, Customer Support, and Marketplace teams to resolve billing and payment disputes.
- Prepare AR reports, collection dashboards, aging reports, and MIS for management review.
- Work on SAP and other integrated ERP systems to maintain accurate customer accounts and financial records.
- Support month-end closing activities related to Accounts Receivable and revenue recognition.
- Analyze collection trends, identify process gaps, and recommend operational improvements.
- Ensure compliance with internal controls, company policies, and accounting standards.
- Support internal and external audits by providing AR schedules, reconciliations, and supporting documentation. Competencies:
- Strong experience in Order-to-Cash (O2C) processes.
- Hands-on experience in Accounts Receivable (AR) and Collections.
- Experience working in a Direct-to-Consumer (D2C) business environment.
- Understanding of Marketplace operations and Payment Gateway (PG) reconciliations.
- Working knowledge of GST related to receivables and collections.
- Hands-on experience with SAP ERP (Preferred).
- Strong MS Excel skills for reporting, reconciliation, and analysis.
- Experience working with technology-enabled organizations having integrated ERP systems.
- Strong analytical thinking, business acumen, and problem-solving abilities beyond transactional processing.
- Good communication and stakeholder management skills.
- Ability to work effectively in a fast-paced, technology-driven business environment.