Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Customer Success Engineer based in the United States. This role offers the opportunity to become a strategic technical leader supporting the adoption of next-generation AI security and governance solutions.
You will guide enterprise customers through onboarding, deployment, and long-term value realization while shaping the future of emerging technology offerings. The position combines deep technical expertise, customer relationship management, and product innovation in a fast-paced environment. You will act as a trusted advisor, connecting customers with internal product, engineering, and support teams to drive successful outcomes.
This role is ideal for a customer-focused technology professional with experience in AI, cloud platforms, SaaS, and enterprise solutions. You will help define scalable customer success practices while influencing product strategy through real-world customer insights.