Account Clerk II

Department : POLICE Compensation Grade : G16 Compensation Range & Starting Salary : Pay Range: $36,940.80-$57,574.40 Starting salary

• Minimum of the Pay Range. Job Exempt (If No, Position is eligible for overtime) : No Scheduled Weekly Hours : 32 About Us : Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference. Job Duties and Preferred Qualifications : The City of Virginia Beach exists to enhance the economic, educational, social, and physical quality of the community while providing sustainable municipal services valued by its citizens. The City organization is founded on a belief in the democratic process of government, providing meaningful opportunities for citizens representing the diversity of our community to contribute to the development of public policy. This process is supported by organizational values that guide performance within the Virginia Beach Quality Service System. We value: Quality customer service Teamwork Leadership and learning Integrity Commitment Inclusion and diversity. The Virginia Beach Police Department is seeking a detail-oriented and customer-service focused Account Clerk II to support the False Alarm Unit . This position performs responsible clerical and financial recordkeeping duties related to alarm billing, registrations, collections, and reporting.

Essential Duties and Responsibilities

Review false alarm calls for service to determine whether incidents qualify as billable false alarms. Prepare invoices for services provided and submit billing information to the City Treasurer for collection. Generate, maintain, and analyze financial, statistical, and operational reports to ensure accurate recordkeeping and tracking.

Process alarm registrations and payments received through mail. Communicate and coordinate with City departments regarding accounting records and related information. Provide courteous and professional customer service to citizens and City staff. Accurately review paperwork and payments for completeness and compliance.

Process invoices, requisitions, and interdepartmental transfers with a high degree of accuracy. Ensure invoices are prepared and submitted in a timely manner. Maintain accurate financial and statistical documentation. Review personnel transaction entries for accuracy when applicable. Effectively and professionally communicate information to City departments and the public.

Special Instructions/Requirements: Candidates may be placed on an eligibility list for future openings in this position for six months. Employees may be required to work hours beyond their normal schedule in response to operational needs or City-wide emergencies. CJIS/VCIN/NCIC certification is required, in addition to the successful completion of a background check, candidates must have U.

S. citizenship or be a lawful resident of the United States and eligible for naturalization. Because this is a position within the Police Department, candidates will be required to complete an Authorization for Release of Information Form and Criminal Record Information Request prior to the start of the interview. Background checks will only be performed on candidates chosen for employment.

Applicants who are currently receiving benefits through the Virginia Retirement System are encouraged to contact VRS (www.varetire.org) to ensure that this part-time employment opportunity will not impact their current benefits. Hours: Monday- Thursday from 07:00-03:30, with a 1/2-hour meal break. This position works 35 hours per week.

Visit Benefits at the Beach for information on PT benefits. Preferences: In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provided in the application. Experience with financial recordkeeping, invoicing, or municipal billing processes.

Strong organizational and customer service skills. Proficiency in data entry and basic computer applications. Disqualifiers: The following is a listing of "disqualifiers" or concerns that could result in you not being selected for employment. Please consider these factors before applying. This is not an exhaustive listing.

Criminal History : Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals). Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent within the last 5 years. Traffic Violations : Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.

Drugs : Any involvement in the sale of illegal drugs as an adult. Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years. Illegal possession of anabolic steroids within the last 36 months. Additional requirements:

• DMV Transcript: No
• CDL: No
• Drug & Alcohol Clearinghouse: No
• CPS Check: No
• Physical: No
• Respirator: No
• Psychological Screening: No
• Polygraph: No
• At Will: No Minimum Requirements : Minimum Qualifications: High school or GED plus two (2) years’ experience in fields providing the required knowledge, skills and abilities, such as clerical accounting or bookkeeping; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. May require a passing score of thirty (30) words per minute on a typing test. Skills : Bookkeeping, Clerical Skills Working Conditions : Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business. The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position. https://workingcondition-summary-prod.s3.amazonaws.com/P13132.pdf Official Job Descriptions: To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E VRS Contribution : All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction. Drug Free Workplace : The City of Virginia Beach maintains a drug free workplace. Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.