Experienced Customer Support International Voice - Pune

International Customer Support Voice Role ============================================= Summary We are seeking a highly skilled and motivated individual to join our team as an International Customer Support Voice Representative. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to clients across the globe.

This is a contract role with the possibility of being converted to a permanent position based on performance and business needs. The ideal candidate will have excellent communication skills, a strong knowledge of customer handling, and the ability to work in a rotational shift, including night shifts.

Responsibilities

Provide exceptional customer service to clients across the globe Handle customer inquiries and resolve issues in a timely and professional manner Work in a rotational shift, including night shifts Meet or exceed performance metrics and targets Collaborate with team members to achieve business objectives Stay up-to-date with product knowledge and industry trends Requirements Requirements: Graduate or Undergraduate degree Minimum 6 months of experience in customer support, technical support, BPO, or a related field Excellent communication skills in English Good knowledge of customer handling and conflict resolution Ability to work in a rotational shift, including night shifts Immediate joiner preferred or maximum 15 days' notice period Willingness to work in a contract role with the possibility of being converted to a permanent position Additional Information Salary: ₹40,000 - ₹50,000 per month (depending on last CTC and experience) Job Location: Pune Work Mode: Work from Office Contract Duration: 4-6 months Notice Period: Immediate joiners or maximum 15 days' notice Benefits CTC: Up to ₹56,000 per month (based on last drawn salary and experience) Laptop and other assets will be provided by the company.

P.F + E.S.I + 5000/- performance bonus monthly. The company will give a two-way cab facility.