Overjet

Senior Solutions Engineer

Overjet

United States, RemoteRemoteFullTimePosted Jun 24, 2026
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Job description

LOCATION: REMOTE (MUST BE US-BASED, MOUNTAIN OR PACIFIC TIME PREFERRED) Lead the Future of Dentistry. Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.

Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you. Simply put, there’s no better place to accelerate your career. Come join us! The Role Our customers don't just buy software — they trust us to make it work, and this role is where that trust is earned.

You will own the technical implementation and onboarding of customers across IRIS Smart Image Capture and our Revenue Cycle Management solutions. You'll love this job if you get equal satisfaction from untangling a complex integration and leaving a customer feeling genuinely taken care of. This is an incredible opportunity to help lead the future of dental care by becoming the technical backbone of how our products come to life for the people who use them every day.

Responsibilities

  • Technical Implementation: Own the full implementation lifecycle from kickoff through go-live, serving as the primary technical point of contact for every customer.
  • Solution Design: Translate customer environments and business requirements into practical implementation plans that actually work.
  • Hands-On Configuration: Handle all technical configuration, user management, system integrations, and data pipeline work needed to get customers live — primarily within Microsoft Windows environments.
  • Cross-Product Ownership: Work across all Overjet products — IRIS and RCM — rather than specializing in a single area. Flexibility across the full product suite is essential to how this team operates.
  • Technical Scoping: Run scoping calls to gather requirements, set timelines, and keep Sales, Engineering, and Customer Success aligned.
  • Automation and AI Tooling: Use AI tools to build and automate implementation workflows, helping customers go live faster and reducing repetitive work for the team.
  • Customer Communication: Keep every engagement on track with clear, timely communication that meets customers where they are, whether they're technical or not.

Qualifications