Job description
Megève Bois by The Magic Collection Retreats is tucked at the foot of La Princesse, only a few meters from the slopes. A chalet with a weathered-wood façade, our house feels more like a family home than a hotel: twelve rooms and suites, one buy-out villa, a strong artistic identity carried by a carefully curated art collection, and two tables by chef Elvis Dedi — Le Simon, Franco-Italian sharing cuisine, and The Andrew, its fine-dining counterpart.
Born from the passion of three people who came from outside the hospitality world, but driven by a desire to keep alive and preserve a certain art of welcoming, our house cultivates authenticity, an eye for detail and a true family soul. Here, art, culture, wine and hospitality come together to turn every stay into a unique experience.
We are looking for a versatile Front Office professional to be the central point of coordination for our house — and the person who keeps everything running smoothly across our properties. Working closely with our Head of Relationships and the Hotel Director, you'll ensure a seamless, high-end experience for both guests and teams.
Act as the central reference point ensuring smooth operations between teams (Housekeeping, Drivers/Maintenance, Service) across all properties Manage check-in and check-out, including in private apartments — warm welcomes, luggage assistance, ID and pre-authorisations, guided tours, menu presentation and dietary needs Deliver concierge services: restaurant, transport and event bookings, including for VIP guests, and keep the services directory up to date Coordinate operational logistics with the Driver & Maintenance team, and oversee parking allocation for guests and staff Support stock management with Housekeeping (consumables, uniforms, guest amenities) and contribute to back-office and administrative tasks, procedures and daily reporting Actively upsell the house's services (spa, dining, experiences) to enrich the guest experience and grow revenue Manage front-office systems (PMS and integrations) and take part in weekly operational meetings Experience in a front office / guest-facing role, ideally in starred or luxury establishments Advanced English and French essential Proficiency with hotel management software (PMS) and general office tools Strong sense of service, rigour, organisation and attention to detail A hands-on, versatile, solutions-oriented mindset and a taste for teamwork Driving licence required (own car preferred) Legal right to work in France (EU citizenship or a valid French residence/work permit) — no visa sponsorship offered Contract: permanent (CDI) Working hours: 42 hours per week, 6 days per week Salary: €2,350 gross Cellar distinguished by the Wine Spectator – Best of Award of Excellence Possibility to grow and expand your role Small dynamic & friendly team An exceptional setting in the mountains of Megève, in a human-scale house with a strong artistic identity