Job description
亮点 / Highlights: We offer a fast-paced, fast-learning, and growth environment for individuals who are excited to take on challenges, drive operational improvements, and make a direct business impact.
岗位职责 / Duties:
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Monitor daily delivery operations across assigned areas to ensure KPI and service level requirements are consistently achieved.
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Plan and manage regional delivery supply based on business demand, including: forecasting peak and off-peak supply needs, managing courier retention, and improving operations efficiency within assigned areas
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Design, execute, and optimize incentive programs to mobilize and incentivize delivery supply to meet market demand.
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Conduct post-campaign and post-operation reviews to evaluate effectiveness, identify gaps, and continuously improve operational plans.
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Handle urgent and unexpected operational incidents in a timely and effective manner, minimizing service disruption and maintaining service quality.
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Collaborate closely with cross-functional teams, including product, strategy, commercial, and other internal stakeholders, to support demand forecasting, product optimization, and internal operational efficiency improvement.