Job description
The Lead I, LEAP Call Center will work in a temporary position working within the LEAP (Colorado Low-income Energy Assistance Program). The Lead, LEAP Call Center will assist the Communications Supervisor and Quality, Communication, and Contract Manager in coordinating LEAP call center communication requirements for the Colorado Department of Human Services administered by Goodwill of Colorado and oversee the training and development, scheduling, tracking, and monitoring of the LEAP staff for the following divisions: Call Center Communications Clerks.
One (1) year of Lead experience required. One (1) year of LEAP experience required.