Internal Sales Representative

Red Ember Recruitment is recruiting for Internal Sales Representative for our client in the Nothern Cape.

Requirements

Communication Represent the client professionally in all forms of communication. Build and maintain positive relationships with internal and external stakeholders, suppliers and customers. Respond to customer enquiries via email, telephone and personal visits. Ensure professional and effective communication with all stakeholders.

Deliver accurate reports and information within agreed timelines. Increase Sales and Revenue Conduct effective telephonic sales calls with decision-makers. Maintain and grow existing customer accounts. Identify and engage dormant or inactive customers. Communicate order status, stock issues and flash sales to customers and management.

Achieve agreed call frequencies and sales targets. Understand customer requirements and provide appropriate solutions. Honour commitments made to customers. Adhere to company procedures, reporting structures and standards. Customer Service Maintain sound knowledge of the client product range. Provide technical support and problem-solving assistance to customers.

Manage customer requirements relating to stock availability, pricing and deliveries. Utilize system-driven sales processes and CRM tools effectively. Maintain effective communication with customers, management and external sales representatives. Support stock management initiatives. Achieve agreed sales objectives and customer service standards.

General Administration Assist with the client breakdown services when required. Participate in stock take. Maintain accurate customer and call records. Ensure workstations and catalogues are neat and organized. Perform administrative duties as allocated. Update customer contact information accurately on company systems.

Minimum Qualifications

National Certificate (NQF Level 4) / Grade 12. Relevant Diploma or Degree will be advantageous. Minimum Experience and Competency Requirements Experience Minimum of three (3) to five (5) years' experience in an Internal Sales environment. Demonstrated ability to achieve sales targets and objectives. Thorough understanding of industry practices and trends.