Job description
Partner with designers, product managers, and engineers to define measurable research questions that guide product decisions. Analyze large-scale behavioral, survey, and experimental data to understand customer journeys, pain points, and opportunities. Design and execute quantitative studies (e.g., surveys, log data analysis, A/B testing, multivariate testing).
Develop and apply statistical models to evaluate usability and customer satisfaction across digital platforms. Create dashboards and metrics that track customer experience health over time. Translate complex findings into clear, actionable recommendations for stakeholders at all levels. Design studies that address both user behavior and attitudes Design and execute end-to-end custom primary research using a wide variety of methods Requirements Experience in UX research.
Strong background in quantitative research methods, statistics, and data analysis. Experience working with digital analytics platforms (e.g., Google Analytics, Adobe Analytics, Glassbox). Familiarity with survey platforms and psychometric analysis. Familiarity with Tableau. Ability to communicate insights through data visualization and storytelling.
Strong collaboration skills and comfort working cross-functionally. Experience with Agile Development strongly preferred.
Benefits
Health insurance of INR 5.0 Lakhs for you and your family (up to 6 members), ensuring complete peace of mind. Robust Protection Plans: Group Personal Accident Insurance and Group Term Life Insurance to safeguard you and your loved ones. Retirement Benefits: PF and Gratuity provided as per standard government regulations.
Flexible Work Options: Enjoy hybrid work arrangements & flexible working hours. Generous Leave Policy: 21 days of annual leave, in addition to 10 company-declared holidays. Employee Well-being Spaces: Access to a dedicated break-out area with round-the-clock refreshments for relaxation and rejuvenation.