Job description
The Residential Underwriting Manager is responsible for leading and overseeing the residential mortgage underwriting team, ensuring credit decisions are accurate, timely, compliant, and aligned with investor, agency, and company guidelines. This role provides leadership, coaching, quality control oversight, and operational support to ensure exceptional customer service while maintaining sound credit risk management practices.
The Residential Underwriting Manager partners closely with Production, Operations, Secondary Marketing, Quality Control, Compliance, and Executive Leadership to achieve production goals, maintain service level agreements, and drive continuous process improvement.