Store Manager - Hsp - Vijayanagar College Road
Job description
Job Description Summary (In Points) Deliver exceptional customer service and build strong customer relationships through empathy and professionalism. Ensure adherence to company policies and promote a customer-centric culture. Drive store sales to achieve overall and category-wise targets. Use data insights to improve inventory management and identify growth opportunities.
Coordinate with the Visual Merchandising team to maintain effective in-store displays. Lead, motivate, and develop the store team through coaching, training, and performance management. Manage staffing, schedules, hiring, and team performance reviews. Adapt to business changes and encourage flexibility in adopting new processes and technologies.
Make data-driven decisions to improve store efficiency and customer satisfaction. Oversee complete store operations including stock management, shrinkage control, audits, and compliance. Maintain store presentation and handle administrative tasks such as expense tracking and reporting.
Requirements
● Bachelor’s Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. ● Expert in Microsoft office. ● Demonstrated success in achieving sales targets and exceeding customer expectations. ● Exceptional customer service orientation with a strong focus on customer satisfaction.
● Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. ● Strong team leadership skills to lead and inspire a team. ● Excellent communication and interpersonal skills for effective team interaction and conflict resolution. ● Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
● Proficiency in store operations, including visual merchandising, stock management. ● Understanding of inventory management and loss prevention.
Benefits
ESI PF