Job description
We are seeking a strategic and hands-on Sales Training Expert to develop, standardize, and deliver high-quality training programs for Electric Vehicles (EVs) and E-Scooters across global markets, including Vietnam. This role is responsible for building and managing the end-to-end Sales Training Framework, from content development and digital learning systems to training delivery, certification, and performance evaluation.
The position plays a key role in strengthening dealer capability, enhancing service quality, and driving sales excellence across markets.
Job Responsibilities
Develop, implement, and continuously improve the Global Sales Training Framework for EVs and E-Scooters. Design and digitize comprehensive training materials, including product knowledge, sales processes, soft skills, and specialized modules. Ensure consistency, accuracy, and quality of training content across global markets.
Develop annual and quarterly training plans aligned with business objectives. Deliver training programs, including Train-the-Trainer (TTT) sessions for internal teams and international markets. Organize and conduct certification programs, examinations, and sales contests for dealer networks. Coordinate and oversee training classes, workshops, and engagement initiatives.
Monitor and evaluate training effectiveness through KPIs, assessments, and feedback mechanisms. Establish and maintain training quality control standards across dealer networks. Manage and administer the Learning Management System (LMS – SABA), including user access, curriculum setup, and reporting. Oversee global e-learning systems to ensure scalability, accessibility, and effectiveness.
Maintain and manage training resources, ensuring materials are accurate and up to date. Collaborate with global stakeholders and local teams to ensure aligned and effective training implementation. Continuously improve training programs based on performance data and evolving business needs.
Requirements
Requirements Bachelor’s degree in Business Administration, Education, Automotive Engineering, or a related field. 5+ years of experience in sales training, dealer training, or learning & development (automotive/EV industry). Proven experience in developing training frameworks, content, and digital learning solutions. Hands-on experience with LMS platforms (e.
g., SABA) and e-learning systems. Strong presentation and facilitation skills, with experience delivering Train-the-Trainer programs. Experience designing certification exams, assessments, or sales competitions is a plus. Strong project management, stakeholder coordination, and communication skills. Analytical mindset with the ability to evaluate training effectiveness and drive improvements.
Fluent in English, with the ability to work in a global, cross-cultural environment. Proactive, detail-oriented, and passionate about developing people and driving sales performance.