Job description
Plata is launching its card business in Colombia, and physical card logistics is a critical enabler of that launch. Payment cards travel a long chain — from the manufacturer, through partner warehouses, our own central warehouse, regional postal hubs and a field network of ambassadors — before they reach the client. The Inventory Manager is the single accountable owner of this chain, making sure every card is tracked, reconciled and accounted for at every link.
**The Inventory Manager **is responsible for:
- Owning end-to-end inventory control of payment cards across all nodes of the Colombian logistics chain — the Plata central warehouse, the postal partner networks, regional hubs and ambassador stock points.
- Coordinating inbound shipments from the manufacturer and inter-warehouse transfers, verifying every movement against packing/transfer lists and partner system records.
- Planning and triggering replenishment of regional hubs and ambassador stock points based on demand forecasts and reconciled balances, ensuring uninterrupted card availability.
- Running the weekly cross-node stock reconciliation and the continuous controls (status integrity, aged-stock audits, cyclic inventories) that keep system records and physical stock aligned.
- Placing and supervising service orders with the third-party warehouse operator (receiving, storage, pallet opening, box scanning, picking, dispatch) under strict segregation of duties.
- Signing, receiving, transfer and handover documents on behalf of Plata and preparing reconciliations and supporting documents for accounting.
- Acting as the initiating and coordinating party for all loss/incident claims with partners — preserving evidence and escalating to the Head of Operations.
- Acting as the point of communication with the postal partners on client-side delivery incidents: at the request of the incidents team, relaying their queries to the relevant postal service and passing responses back.
- Accounting for ambassador branded merchandise and equipment, including issuance and custody records.
Challenges that await you:
- Building and stabilizing the inventory control process from scratch as part of a market launch — you'll be running the chain while it's still being shaped.
- Coordinating several external parties at once — the card manufacturer, two postal/logistics partners with different systems and SLAs, a 3PL warehouse operator and an internal ambassador network.
- Keeping records accurate in a model where partner systems track stock only at pack level — designing your control routines so discrepancies surface fast through reconciliation and audits instead of going unnoticed.
- Balancing tight operational windows (receiving slots, notification windows, same-day dispatch) against forecast-driven replenishment so no node ever runs dry.
What makes you a great fit:
- 7+ years of relevant experience in inventory management, warehouse/logistics operations or supply chain control, ideally with high-value or controlled goods — enough seniority to own this chain end to end.
- Be based in Bogotá, Colombia (the role is on-site at the central warehouse).
- Strong command of WMS/inventory systems and a structured, reconciliation-driven approach to keeping physical and system stock aligned.
- Meticulous attention to detail and documentary discipline — you're comfortable being the person who signs off and is accountable for accuracy.
- Proven ability to coordinate multiple external vendors and internal stakeholders and to drive incident resolution end to end.
- Comfortable working on-site at the central warehouse and coordinating remotely with partners and field teams.
- Professional Spanish and English.
** Our ways of working:**
- **Innovative Spirit: **A commitment to creativity and groundbreaking solutions.
- Honest Feedback: valuing open, transparent communication.
- **Supportive Team: **a strong, collaborative community.
- **Celebrating Achievements: **recognizing our wins together.
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.