Job description
Head (Manager) – Human Resources (Offshore Operations) US-based Accounting & Advisory Firm | India Offshore Delivery Centre Role Overview We are seeking a seasoned HR Head to lead and scale all human resources functions for India Offshore Delivery Centre. This role is critical in strengthening organizational culture, driving strategic people initiatives, and ensuring robust HR governance aligned with global standards.
The incumbent will act as a strategic partner to leadership while ensuring operational excellence across the entire employee lifecycle.
Key Responsibilities
Strategic HR Leadership Develop and execute HR strategy aligned with business objectives and offshore growth plans Design and implement HR policies, frameworks, and organizational structures Act as a trusted advisor to leadership on people, culture, and workforce planning. Talent Acquisition & Workforce Planning Lead end-to-end recruitment, onboarding, and manpower planning Build scalable hiring models suitable for a consulting / professional services environment Strengthen employer branding and talent pipelines Performance, Engagement & Retention Drive performance management systems (KRAs, KPIs, appraisals) Design and implement employee engagement, retention, and recognition initiatives Manage succession planning and leadership readiness HR Operations & Compliance Ensure statutory compliance, payroll coordination, and HR operations governance Oversee HR systems, documentation, and audits Employee Relations & Governance Handle employee relations, conflict resolution, disciplinary actions, and grievance management Maintain a fair, transparent, and compliant workplace culture Learning & Leadership Development Lead training, leadership development, and capability-building programs Integrate modern learning approaches, including digital and AI-enabled tools Requirements Educational Qualifications MBA / PGDM in Human Resources (mandatory) Awareness and working knowledge of AI applications in HR (mandatory) Experience & Expertise 10–15 years of progressive HR experience.
Strong command over Indian labour laws, HR systems, and people management practices Prior experience in consulting, professional services, or offshore delivery environments preferred Competencies Strategic mindset with hands-on execution capability Strong stakeholder management and leadership presence High integrity, maturity, and decision-making ability Experience working with global consulting is preferred.
Benefits
5-Day Work Week with International Exposure Global Consulting Environment with professional standards Comprehensive Leave Framework Learning & Development Opportunities Exposure to Advanced HR Systems & Digital Tools Professional, Ethical, and Inclusive Work Culture