Job description
Summary: The community engagement executive plays a pivotal role in amplifying Chilli Belly’s presence across digital and physical touchpoints, driving both brand awareness and revenue generation. This hybrid position blends strategic social media management with proactive sales and business development, positioning the candidate as a key driver of customer engagement and commercial growth.
By transforming online interactions into tangible sales—whether through delivery orders, pickup pickups, or corporate catering contracts—the role ensures seamless alignment between marketing efforts and business outcomes. The ideal candidate is a self-starter with a passion for food, a sharp eye for digital trends, and the ability to build lasting client relationships that fuel recurring revenue and brand loyalty.
Responsibilities
- Manage all social media platforms, including content creation, scheduling, posting, and performance analytics.
- Design and execute targeted digital campaigns to promote meals, limited-time offers, and catering services.
- Engage authentically with online audiences to generate inquiries, drive orders, and encourage repeat business.
- Convert social media traffic into delivery and pickup orders through strategic calls-to-action and follow-ups.
- Identify, approach, and secure corporate clients for lunch packages, meal subscriptions, and recurring orders.
- Cultivate and maintain long-term relationships with businesses to unlock ongoing sales opportunities.
- Prospect and close catering deals for corporate events, private functions, and community gatherings.
- Present customized menu options and negotiate pricing terms with prospective clients.
- Collaborate closely with kitchen and operations teams to ensure promotional offerings align with production capacity.
- Track, analyze, and report on sales leads, conversion rates, and marketing performance metrics.
- Deliver data-driven insights and recommendations to optimize customer acquisition and retention strategies.