Director of Event Operations (Banquets)

As a member of our hospitality team, the primary role of a Director of Event Operations is to lead and oversee all banquet event and event technology services and manage the Event Operation Team, which consists of Senior/Banquet Managers, Senior/Event Service Managers, and Event Technology and Operations Managers. This role ensures the highest level of guest satisfaction and service throughout the event phase, maximizes revenue opportunities through upselling, and effectively manages costs to maximize profit.

A crucial part of this role is to work with the management team to develop and implement business plans and long-term strategies for hotel event operations, establish and monitor measurable goals, and stay updated on current trends in event management. Collaborate with