Job description
As a Service Engineer (Mechanical & Electrical) at INGSOL, you will be responsible for the installation, commissioning, servicing, and maintenance of advanced manufacturing machinery. This role is critical in ensuring optimal machine performance, minimizing downtime, and delivering high-quality technical support to clients.
The position requires strong mechanical and electrical knowledge, hands-on field experience, and the ability to work independently at customer sites in India and abroad.
- Machine Installation & Commissioning
- Perform installation, commissioning, servicing, and troubleshooting of German manufacturing machinery at customer locations.
- Field Service Management
- Plan, coordinate, and execute on-site service visits, including scheduling, travel arrangements, and timely communication with clients in India and overseas.
- Maintenance & Troubleshooting
- Diagnose mechanical and electrical issues, perform preventive and breakdown maintenance, and ensure minimal machine downtime.
- Performance Optimization
- Identify opportunities for performance improvement and implement necessary mechanical, electrical, or parameter adjustments to enhance machine efficiency and reliability.
- Industrial Automation Support
- Apply basic knowledge of industrial automation systems (PLCs, sensors, drives, etc.) to support troubleshooting and maintenance activities.
- Tool & Safety Compliance
- Use service tools, instruments, and equipment safely and effectively, ensuring strict adherence to safety guidelines and protocols.
- Client Interaction & Support
- Maintain professional communication with clients to understand requirements, resolve technical issues, and provide operational guidance and training when required.
- Documentation & Reporting
- Prepare service reports, maintenance records, and feedback documents after service visits and ensure proper documentation is maintained.
Requirements
Required Skills & Qualifications-
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering.
- Strong understanding of mechanical and electrical systems.
- Basic knowledge of industrial automation and control systems.
- Willingness to travel extensively (India & Abroad).
- Good communication and client-handling skills.
- Ability to work independently/with team in field conditions. What you know as a Mechanical or Electrical Engineer. Mechanical Knowledge
- Basic mechanical components knowledge. (bearings, shafts, couplings, belts, gears, fasteners)
- Assembly & disassembly basic understanding.
- Machine alignment & lubrication basics.
- Reading of basic mechanical drawings.
- Preventive maintenance concept. Electrical Knowledge
- Electrical basics (AC/DC, voltage, current) & Control panel basics.
- Sensors (proximity, limit switch, photo sensor) & Motors (single phase / three phase – basic idea)
- Reading basic electrical wiring diagrams.
- Basic working concepts of PLC-controlled machinery
- Why production pressure must be managed, not blindly followed. Industrial Automation (IIoT)
- PLC and its basic logic concept
- Basic understanding of HMI
- Awareness of Drives / VFDs
- Knowledge of input–output signals (DI / DO) Tools & Safety Knowledge
- Use of common service tools (spanner, allen key, screwdriver, tester, torque wrench – basic)
- Importance of PPE (helmet, gloves, safety shoes).
- Electrical & mechanical safety rules.
- Safety check before machine start.
Benefits
1.Insurance – Medical coverage for employees and sometimes their families. Accidental Insurance - 10lakhs, Health Insurance - 5lakhs for family & dependents. 2. Paid Leave – Annual leave, Medical leave, and PTO leave provided to employees. EL - 15, PTO -15, Medical Leave - 6 3. Best Leaders from Industry 4. Diversified domains to explore 5. Provident Fund (EPF) – Employer contribution towards employee retirement savings. 6. Gratuity – A statutory benefit payable after completion of five years of service. 7. Employee Referral Bonus – Reward for referring suitable candidates for open positions. 8. Travel / Conveyance Allowance – Reimbursement or allowance for travel or commuting expenses. 9. Appraisal Cycle
- Twice in a year
- April & Oct
- Learning and Development Programs – Training sessions, certifications, and skill development opportunities.
- Employee Wellness Programs – Health check-ups, fitness initiatives, and mental wellness support.
- Career Growth Opportunities – Internal promotions, role enhancements, and career advancement programs.
- Employee Recognition Programs – Awards such as “Employee of the Month” or appreciation rewards.
- Festival Gifts / Bonuses – Gifts or bonuses provided during festivals or special occasions.