Helpdesk Support Analyst I
Menomonee Falls, WI, USAFull timePosted Jul 30, 2026
Job description
As a Helpdesk Analyst I, you'll be the first friendly, knowledgeable voice our team members hear when something isn't working right. You'll troubleshoot everything from equipment hiccups to software errors, configure workstations and peripherals, and help keep system upgrades running smoothly with minimal disruption. You're someone who takes ownership of a ticket until it's truly resolved, communicates clearly along the way, and enjoys helping others feel more confident with technology.
This role is a great launching point to build both your technical skill set and your career within our IT team.