Job description
Join Team UC4C – Careers at Urgent Care for Children
Are you looking for a meaningful career opportunity in the medical field? At Urgent Care for Children (UC4C)**, we are always looking for passionate and dedicated professionals to join our team.
Our clinics are staffed with pediatric-trained medical providers and compassionate support staff who work together to deliver exceptional after-hours care for children. We are proud to provide a supportive, team-oriented environment** where both patients and employees feel valued.
As a Medical Assistant (MA) in ** Daphne, Alabama ** , you will play a vital dual role in delivering both exceptional clinical support and seamless patient experience. This position blends traditional Medical Assistant responsibilities with front-end patient coordination functions to ensure smooth clinic operations — especially during launch and early growth phases.
You will be a trusted partner to providers, patients, and families — supporting care from check-in through discharge. This role requires flexibility, adaptability, and a team-first mindset, as you may rotate between clinical and patient-facing administrative responsibilities based on operational needs. ** **
** WHAT YOU'LL DO: **
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** Clinical Care & Provider Support **
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Greet, room, and prepare patients for appointments with warmth and professionalism.
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Complete patient intake, obtain vital signs, and conduct defined scope assessments.
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Perform point-of-care testing (strep, flu, RSV, COVID, hemoglobin, etc.).
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Perform intramuscular injections safely and accurately while monitoring patients for any adverse reactions.
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Perform diagnostic X-rays in accordance with clinic protocols and safety standards (training provided).
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Assist physicians and advanced care practitioners with patient care.
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Prepare exam rooms and ensure infection control standards are maintained.
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Support medication refills, prior authorizations, referrals, and patient recall efforts.
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Ensure patient charts are accurate and up to date in the EMR.
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** Patient Experience & Care Coordination **
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Welcome patients and guide them through check-in and registration processes.
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Collect and verify demographic and insurance information in the EMR.
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Schedule appointments, follow-ups, consults, and referrals.
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Answer and manage incoming calls with empathy and professionalism.
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Support outreach related to quality measures and follow-up care.
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Maintain strong communication with clinical and administrative teams to ensure continuity of care.
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Assist with opening/closing clinic procedures and general organization.
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** Team Collaboration & Launch Support **
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Rotate between clinical and coordination duties based on daily clinic needs.
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Demonstrate flexibility and willingness to support cross-coverage.
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Contribute to workflow optimization and continuous improvement efforts.
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Serve as a positive representative of the clinic’s mission, vision, and values.
** WHAT YOU'LL NEED: **
- High school diploma or equivalent.
- Current Certified Medical Assistant (CMA) is preferred.
- BLS certification required
- 1+ year of experience in a medical assistant or patient-facing healthcare role.
- Comfort navigating electronic medical records and scheduling systems.
- Strong interpersonal and communication skills.
- Ability to multitask and remain organized in a fast-paced environment.
- A collaborative mindset and willingness to be cross-trained.
- Commitment to delivering compassionate, inclusive, and family-centered care.
** COMPENSATION & SCHEDULE: **
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Clinic hours and shifts vary between the following windows:
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North Alabama Clinics:
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Huntsville & Madison: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
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Central Alabama Clinics:
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Hoover & Tuscaloosa: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
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Trussville: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm
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South Alabama Clinics:
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Daphne: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
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Mobile: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm
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Hourly pay rate based on years of experience
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Evening premium pay applies to all shifts beginning at or after 6:00 PM
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Weekend Premium Pay: Eligible for weekend premium pay on all weekend shifts worked.
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Weekend Requirement: Full-time clinicians are expected to work a minimum of four weekend shifts per month.
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Holiday Requirement: Required to participate in holiday coverage, including:
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One enterprise-designated winter holiday
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One enterprise-designated summer holiday
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One designated high-impact holiday
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Holiday Premium Pay: All qualifying holiday shifts are eligible for applicable premium pay.
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- PRN-specific expectations: *
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Maintain a minimum availability of three shifts per month.
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Work at least one weekend shift per month.
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Work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period.
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Qualifying holiday and impact-day shifts are eligible for premium pay.
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Maintain a high level of engagement with the organization between scheduled shifts.
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Regularly review company emails, communications, and operational updates to remain informed and connected to the team.
** WHAT WE OFFER: **** **** **** **
- A collaborative, mission-driven workplace focused on kindness, equity, and service excellence
- Opportunities to grow within an organization that values internal development and career progression
- Supportive leadership and strong cross-functional collaboration
- Competitive compensation including shift differential and premium pay opportunities
- A role where your organizational skills and people-first approach directly impact patient experience and clinic success
Why Work at UC4C?
- A positive, inclusive workplace culture
- Competitive compensation packages
- Full benefits including health, dental, and vision
- Opportunities for professional growth and development
- The chance to make a real impact in the lives of children and families
If you do not see a current opening that matches your skillset, we still want to hear from you. Please email your CV to talent@zarminali.com** and let us know how you can contribute to our mission of keeping children healthy and families supported.