Medical Assistant

Overview

At Wake. Med, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care. Bring your urgent care experience to a fast-paced team dedicated to delivering exceptional patient-centered care. The Medical Assistant at My. Care 365 works collaboratively with providers and healthcare professionals to deliver high-quality care to patients in an ambulatory and urgent care setting.

This role is ideal for an experienced Medical Assistant who thrives in a fast-moving environment, can effectively prioritize patient needs, and is passionate about creating a positive patient experience.

What You'll Do

Provide direct patient care under the delegation and supervision of a provider. Support patient flow by efficiently rooming patients, obtaining vital signs, documenting medical histories, and preparing patients for examination and treatment. Assist with clinical procedures, specimen collection, point-of-care testing, and other urgent care-related responsibilities.

Recognize and respond appropriately to the needs of patients presenting with a wide range of acute illnesses and injuries. Collaborate closely with providers, nurses, and other team members to ensure safe, timely, and compassionate care. Maintain accurate documentation and support quality, safety, and service excellence initiatives.

What We're Looking For

Previous experience working as a Medical Assistant in an urgent care, walk-in clinic, or other fast-paced ambulatory care environment strongly preferred. Ability to multitask, adapt quickly, and remain composed while caring for patients with varying levels of acuity. Strong communication, customer service, and teamwork skills.

Commitment to delivering care that reflects the Wake Way to Excellence through compassion, respect, and accountability. This is a great opportunity for a Medical Assistant who enjoys the variety and pace of urgent care while making a meaningful impact on the health and well-being of the Chapel Hill community. Department Description Serving the community since 1961, Wake.

Med Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Clinical

• Medical Assistant Required
• OR Required
• Completion of an approved Medical Assistant Program American Academy of Medical Assistants, American Medical Technologists, American Registry of Medical Assistants and the National Center for Competency Testing Not Applicable