Senior Executive - Customer Relationship Management

CRM – Real Estate Job Summary: The CRM Executive is responsible for managing customer relationships, handling property leads, maintaining the CRM system, and ensuring timely follow-ups with clients to support sales activities.

Key Responsibilities

Manage and update customer data in the CRM system Handle incoming leads from property portals, websites, and calls Coordinate with the sales team for lead assignments and follow-ups. Schedule property site visits with clients Maintain records of enquiries, bookings, and customer interactions Send reminders and follow-up communications to clients Generate basic reports on leads and sales status Requirements: Basic knowledge of CRM software (e.

g., Zoho CRM, Salesforce, or similar) Good communication and organizational skills Basic computer and data entry skills Experience in real estate or sales support is preferred