Job description
takealot.com , a leading South African online retailer, is looking for a **Account Manager - Advertising ** to join our Takealot Group Advertising team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Lead Sales Specialist
Your responsibilities will include:
● Driving the adoption and usage of Takealot’s self-service advertising platform for Sponsored Advertising; by Marketplace sellers ● For self-service, analyse sales metrics and advertising data to identify trends and areas for improvement. ● Provide sellers with clear, data-driven insights and recommendations. ● Build media plans for top-tier spending sellers and identify opportunities for upselling additional services or advertising solutions. ● Coordinate the collection of assets needed for designers to create and execute campaigns. ● Manage the integration of all booked advertising campaigns into the marketing calendar, ensuring they are communicated to retail marketing managers and delivered effectively and on schedule. ● Supervise billing and payment processes to ensure accuracy and timeliness. ● Monitor campaign performance through tracking reports, share results with clients, and maintain a portfolio documenting campaign execution. ● Consistently meet and surpass advertising sales targets for the platform ● Assist in development of promotional material and content to encourage adoption of the platform by Marketplace Sellers ● Provide support to Marketplace Account Managers to encourage usage of the advertising platform by their Key Accounts and problem solve issues with these accounts ● Implement new seller acquisition strategies ● Collect feedback from sellers about the advertising platform and provide useful insights to further enhance the platform ● Collaborate with the CRM team to build case studies of the successful usage of the tools and develop material for sellers to drive adoption/retention/growth ● Contribute to the development and/or hosting of educational webinars to train users on performance metrics, insights, and how to drive greater results ● Escalate any operational platform issues to the technical teams to resolve
Attributes Required :
● Smart, hard-working, with demonstrable integrity ● A passion for online, digital marketing and advertising is essential ● Bias towards action and solution-oriented ● A self-starter and fast learner with an active thirst for knowledge ● Willing to take direction and able to work independently, demonstrating initiative ● Highly organised with meticulous attention to detail ● Ability to multi-task and to meet tight deadlines ● Comfortable working under pressure in a fast-paced environment
Qualification, Competencies & Experience:
● Bachelor's Degree or Advanced Diploma ● If the degree/diploma qualification requirement isn’t met, at least 5 years of account management experience/exposure (through projects or responsibilities) will be required ● 3 years experience in B2B software or advertising sales (account management) ● Digital Marketing, Advertising and Sales experience (must have) ● E-Commerce experience is advantageous but not required ● Demonstrated ability to consistently achieve sales targets ● Strong track record of internal and external relationship management
** **The Environment:
- Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
- We are short on ego and high on output
- We are doers and not only thinkers, it’s all in the execution after all
- We love what we do and what we are creating
We seek to Employ an Extra Ordinary Mind who:
- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a** world-class customer experience**
- is entrepreneurial, thrives under change and accepts it is a constant and always** looks for solutions** to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input;
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com
- thinks like an owner of the business
- is SMART, has INTEGRITY and is HARD WORKING
If you meet the above criteria and are an** Extraordinary Mind**, come and join us!
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.